Privacy Policy

1. General Provisions

Limited Liability Company "GENERIX" (hereinafter referred to as the "Company") respects users' right to privacy and takes all necessary measures to protect personal data. By using the Website, the user confirms their consent to this Policy.

2. What Data We Collect

The Company may collect the following categories of data: name, phone number, email address, country of residence, information provided in the application form.

As part of providing services, medical data may be processed, including: health condition information, medical test results, medical reports, reproductive medical information. Such data may be transmitted via: email, messaging applications (including WhatsApp), verbal consultations.

When using the Website, the following data may be automatically collected: IP address, browser type, browser language, date and time of visit, cookies data, visited pages.

3. How We Collect Data

Data may be collected: through application forms on the Website, when scheduling consultations, via WhatsApp contact buttons, when sending messages via email, when using the Website.

4. Purposes of Data Processing

The Company uses personal data for: providing consultations, organizing surrogacy programs, organizing egg donation programs, coordinating IVF programs, communicating with users, preparing agreements, interacting with medical institutions, fulfilling legal obligations, improving Website performance.

5. Data Sharing with Third Parties

The Company may share personal data with: medical institutions, clinics, laboratories, legal advisors, notaries, governmental authorities. Data sharing is carried out only to the extent necessary for service provision.

6. International Data Transfer

Due to the international nature of the services, data may be transferred outside Ukraine, including: countries of the European Union, foreign medical institutions, consular authorities. The Company takes reasonable measures to ensure data protection during international transfer.

7. Data Retention Period

Personal data is stored: during the provision of services, during the validity of agreements, within the periods required by Ukrainian law. After achieving processing purposes, data may be deleted or anonymized.

8. Data Security

The Company implements organizational and technical security measures, including: restricting access to data, using secure communication channels, storing data on secure servers.

9. Users' Rights

The user has the right to: obtain information about their data, request correction of data, request deletion of data, restrict data processing, withdraw consent to data processing, file complaints with supervisory authorities.

To exercise these rights, the user may contact: info@generix.baby

10. Cookies

The Website generix.baby uses cookies. Cookies are used for: ensuring proper Website operation, analyzing user behavior, improving user experience. Users may disable cookies in their browser settings.

11. Processing of Data of EU Users (GDPR)

If the user is located within the European Union, data processing is carried out in accordance with GDPR. The user has the right to: access their data, request data deletion ("right to be forgotten"), restrict processing, data portability, object to data processing.

12. Confidentiality of Medical Information

The Company pays special attention to protecting medical data. Such data: is processed only by authorized personnel, is used solely for service provision purposes, is not shared with third parties unless necessary.

13. Policy Changes

The Company may update this Policy. The current version is always available on the Website generix.baby.